New South Wales, Australia
Energy And Water Ombudsman (nsw) Limited
This charity is currently registered with the ACNC.
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Public Benevolent Institution
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Basic Religious Charity
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Tax deductible (DGR)
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Financial Report Consolidated
Key Information
Charity Status
Charity reporting is up to date.
Charity Size
VL
- Extra Small (<$50k)
- Small ($50k-$250k)
- Medium ($250k-$1m)
- Large ($1m-$10m)
- Very Large ($10m-$100m)
- Extra Large (>$100m)
Revenue $17.8m
Years in Operation
28 Years
Est. 1997
Operating State(s)
No reported operations
Overseas Operations
Not Operating Overseas
Number of Employees
81
Employees
5
Volunteers
% Revenue from Govt.
N/A
Total Expenses
$14.8m
83.5% of Revenue
% Revenue from Donations
N/A
Grants for Use in Aus.
$0.00
0% of Expenses
Grants for Use Outside Aus.
$0.00
0% of Expenses
% Employee Expenses
68.1%
Employee Expenses ($10.1m)
Who they help
Aboriginal Or Tsi
Adults 25 To 65
Adults - 65 And Over
People At Risk Of Homelessness
People With Chronic Illness
Pre Or Post Release Offenders
Veterans Or Their Families
Victims Of Crime
Youth 15 To U25
How they help
Purposes Beneficial To The General Public And Other Analogous To The Other Charitable Purposes
More Details
Basic Information
ABN
21079718915
ENTITY TYPE
Australian Public Company
Incorporation TYPE
Charity
CONTACT INFORMATION
Phone Number: 1800 246 545
Email: omb@ewon.com.au
Service Email: danielg@ewon.com.au
Address: Piccadilly Tower Sydney NSW 2000
TAX CONCESSION STATUS
- Endorsement date
- Income Tax Exemption
- GST Concession
- FBT Rebate
- FBT Exemption
Purpose statement
We provided free, independent advice, information, and dispute resolution to NSW energy, gas and water consumers. We used our complaints data and insights from complaints to develop evidence based policy submissions We identified and worked with energy and water providers to resolve systemic issues, helping reduce the drivers of complaints We engaged face to face and virtually with NSW consumers to raise awareness of our service and the complaints processes of energy and some water providers.
2024 Financial Data
2024 Revenue Breakdown
Total Revenue $17,756,944$17.8m
2024 Expenses Breakdown
Total Expenses $14,822,667$14.8m
Total Gross Income (incl. $0.00$0 of other income e.g. gains): $17,756,944$17.8m
ENERGY AND WATER OMBUDSMAN (NSW) LIMITED have a net surplus of $2,934,277$2.9m
2024 Assets Breakdown
Total Assets $15,288,285 $15.3m
2024 Liabilities Breakdown
Total Liabilities $7,872,475$7.9m
ENERGY AND WATER OMBUDSMAN (NSW) LIMITED have net assets of $7,415,810$7.4m
2024 People
Staff Costs
$10.1m
56.9% of Annual Revenue
Full Time Equivalent Employees
81.65
Average Expense per Employee
$122.3k
Full Time Employees
62
71% of Employees
Part Time Employees
20
23% of Employees
Casual Employees
5
6% of Employees
This organisation is supported by 5 volunteers.
Classifications
2024 Programs
Energy And Water Ombudsman (nsw) Limited ran 1 program(s) in 2024
1 operated in Australia
We provided free, independent advice, information, and dispute resolution to NSW energy, gas and water consumers. We used our complaints data and insights from complaints to develop evidence based policy submissions We identified and worked with energy and water providers to resolve systemic issues, helping reduce the drivers of complaints We engaged face to face and virtually with NSW consumers to raise awareness of our service and the complaints processes of energy and some water providers.
Program Details
Domestic | International | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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|
Domestic
International
Dispute Resolution Service for Energy and Water users in NSW
Unknown or not classified
Program Beneficiaries:
- Adults - aged 65 and over
- People in rural/regional/remote communities
- Pre/post release offenders and/or their families
- People with chronic illness (including terminal illness)
- Youth - 15 to under 25
- People at risk of homelessness/ people experiencing homelessness
- Victims of crime (including family violence)
- Veterans and/or their families
- Unemployed persons
- Adults - aged 25 to under 65
- Aboriginal and Torres Strait Islander people
- Victims of disaster
- Families
- Financially disadvantaged people
- People with disabilities
- Small business owners, NGOs and for profit organisations operating retirement villages and residential parks, voluntary and for profit body corporates, authorised members
PROGRAM LOCATIONS:
OVERSEAS OPERATIONS:
NA
Operated Online:
No
Responsible People
We display the names and titles of the first 16 Responsible people for each charity. If you would like to see the remaining responsible people please visit the ACNC charity register.
Angela Tsoukatos
Role: Board Member
April Blair
Role: Board Member
Candice Suttor
Role: Board Member
Craig Memery
Role: Board Member
Evelyne Tadros
Role: Board Member
John Bowie
Role: Board Member
Kerryn Graham
Role: Board Member
Marie Sylvan
Role: Chairperson
Rodney Stowe
Role: Board Member
Wallace Stuart
Role: Board Member
William Robert Amphlett Lewis
Role: Board Member